Unconditional Customer Service – In Good Times and Bad
Imagine if one of your good customers said that times were tough and that they had to cut their next order by 30%. Would you even think of giving them 30% less of your usual best effort? Would you...
View ArticleGuest Blog: Business Greatness Requires Something 'Extra'– Here's How to Do It
This week on our Friends on Friday guest blog post, my colleague Susan Solovic shares a restaurant experience demonstrating how attention to details and building relationships are crucial for achieving...
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